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Regulation (EU) 2022/2065 of the European Parliament and of the Council of 19 October 2022 on a Single Market For Digital Services and amending Directive 2000/31/EC (Digital Services Act) (Text with EEA relevance) article 25 CELEX: 32022R2065 Online interface design and organisation
1. Providers of online platforms shall not design, organise or operate their online interfaces in a way that deceives or manipulates the recipients of their service or in a way that otherwise materially distorts or impairs the ability of the recipients of their service to make free and informed decisions. 2. The prohibition in paragraph 1 shall not apply to practices covered by Directive 2005/29/EC or Regulation (EU) 2016/679. 3. The Commission may issue guidelines on how paragraph 1 applies to specific practices, notably: (a) giving more prominence to certain choices when asking the recipient of the service for a decision; (b) repeatedly requesting that the recipient of the service make a choice where that choice has already been made, especially by presenting pop-ups that interfere with the user experience; (c) making the procedure for terminating a service more difficult than subscribing to it. |